职场英语

商务英语:怎么与客户电话沟通

职场词典 zhichang.cidiancn.com

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  A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.

  好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。

  A: Good afternoon, Sales Department. May I help you? 下午好,销售部,我能帮你什么忙吗?

  B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗?

  A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的?

  B: John Smith.

  A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?

  请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗?

  B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他讨论一下我们上星期签订的合同。

  A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想会议不会开得太久,我让他有空给你打电话,好吗?

  B: Yes, that would be easiest. 是的,那样最好了。

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